This guide explains the main points to consider before speaking to an electrician. It is general information rather than a diagnosis of a particular installation.
Not every load has a plug
Cookers, boilers, extractors, outdoor equipment, alarms and other fixed appliances may still be connected. A fault can also exist in the wiring or an accessory.
Circuit-by-circuit testing
An electrician isolates sections of the installation and uses test instruments to narrow down the cause. This avoids replacing equipment without evidence.
When the issue is urgent
Do not keep resetting a device that trips immediately. Heat, smoke, buzzing or a burning smell means keep clear and seek urgent electrical help.
When to speak to an electrician
If the issue involves heat, smoke, burning smells, visible damage, exposed live parts or protection that trips repeatedly, stop using the affected equipment and seek professional advice promptly. Do not remove covers or bypass protective devices.
Getting a clear next step
Share the property type, postcode, symptoms or planned result and any useful photographs. A focused description helps establish whether advice, an inspection, fault finding or a quotation visit is the right next step.
Electrical fault finding
Methodical diagnosis for tripping circuits, lost power and recurring problems.
View the service →Reviewed for Top Local Electrical · General UK guidance for Kent homeowners and landlords.